May 19, 2021

Director, Quality

  • Hinge Health
  • San Francisco, CA, USA
Full time Quality

Job Description

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We reduce MSK pain, opioid use, and surgeries by pairing advanced wearable technology with a comprehensive clinical care team including doctors of physical therapy, physicians, and board-certified health coaches. Available to millions of members, Hinge Health is the #1 Digital MSK Clinic for health plans and employers, including Boeing, Salesforce, and US Foods. Hinge Health has raised $436M to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle and more. We are looking for a Senior Manager, Quality to come join our Operations org. The mission for this role is to start our Hardware Quality practice, by providing world-class Operations leadership and by creating the systems that measure and improve our product quality and cost and maintain our compliance to ISO and FDA standards. You will come in and assess, establish, implement, and track the Quality and Compliance of our hardware product, both in design and at suppliers, manufacturers, and 3PL partners. WHAT YOU'LL ACCOMPLISH Ensure the high-quality design of a manufacturable, and compliant iteration of our consumer electronics wearable product and future products. Ensure long-lasting and quality-oriented contract manufacturing and supplier relationships Help build out a world-class hardware team (operations and product), highly knowledgeable in the end-to-end processes of design and manufacturing WHAT WE'RE LOOKING FOR Program Management: Manage Quality-oriented issues and influence stakeholders to effect design and process change. Systems thinker: Highly analytical. Able to break down process and design problems, as well as build robust models, with regards to the business, the patient, and the organization Leadership: Effectively guides, motivates, and empowers internal and cross-functional team members, as well as executive management WHAT SHAPES OUR COMPANY Trust: We trust our teammates to always act in the team and company’s best interest. Hustle: We’re creative, we’re unrelenting, we find a way. Effective communication: We’re prompt and concise. Learn-it-all (vs know-it-all): We’re always willing to learn. Frugal: We don’t waste money and especially not time. WHAT YOU'LL LOVE ABOUT US Competitive compensation with meaningful stock options Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents) FSA/HSA accounts Family & fertility benefit through Maven Clinic 401K match 3 months paid parental leave Professional Development budget Monthly wellness benefit Generous mental health stipend Noise-cancelling headphones Work from home policy Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle If you're interested - we'd love to hear from you. No recruiters, please. Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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